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Southern California Edison customers experienced a power failure in the Santa Monica area Sunday morning which caused several homes and businesses to be without power for a few hours. Epoch's offices were affected.
Part of Epoch's back up power systems worked, however, our diesel generator failed to auto start. Initial transactions during this period were not able to be processed.
Epoch has restored service and is now back online. Recurring transactions will report correctly later today.
We strive for 100% uptime and apologize for the interruption in service.
-- The Epoch Team
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-- Rand
Payment Industry - Communications - Quality Assurance
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