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Old 02-04-2003, 10:23 PM  
rowan
Too lazy to set a custom title
 
Join Date: Mar 2002
Location: Australia
Posts: 17,393
Quote:
Originally posted by chilihost



Just want to clarify this, your original notice was sent out on Friday 17 Jan 2003 stating (correctly) that the visa outage was to start Monday 20 Jan 2003. Today is Tuesday 4 Feb 2003 (in the USA) or 5 Feb in Aussie which is where lots of webmasters have been affected.

Total # business days = 16 or 17 (sat&sun are big business days for us)
The original notice was incorrect, the outage didn't happen until the next weekend. The outage started on 24th Jan (USA time).

I don't see anything in the email about a 5-7 day gap, in fact it says "We expect to have suitable banking relationships within
the next few days."

In contrast to "a few days" I count about 11 days so far. That's more than 7 working days.

I've signed up with verotel now but somehow I think I've just taken a step backwards... I'm looking forward to the mass of VISA rebills when PSW get their act together. This outage has really hit me bad, as I have a big tax payment due at the end of this month. Guess when the pissy little cheques for the last 11 days worth of sales arrive?
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