Quote:
Originally posted by quiet
maybe i'm mistaken, but weren't you saying how great they were?
i've been with them for over 3 years with no serious issues. support kicks ass.
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He always told me they were great too, though I know why he says they can suck from his most recent experience... Their technical support basically lied to him about updating his server (as he asked), and also misinformed him regarding his server configuration after the fact.
Anyways, he ended up paying a friend of mine to go through his server and update PHP/apache etc. (as they Candid tech said they did), and then change settings to allow the initial problem to be solved.
Who knows - Maybe they were looking at the wrong server, though they even asked for the specific php script that exposed the server problem.. Or maybe they were just lazy in this one instance... *shrug*
Cheers,
Matt