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minusonebit · 10-17-2007, 07:42 PM

Vista is a pile of shit. Is not a matter of being knowledgeable, its a matter of programs simply not fucking working. For example, I have been wanting to try out this program called Formulator 4.2 to handicap horse races. So I recently made some time to do so. Below is my latest e-mail to their support department. All of these problems are Vista related and this is just one program. I have had problems like this on several other applications, so its not just a matter of one software publisher throwing shit out. And this program does come highly recommended, so I don't think its their fault.

----

Rather then address the complex software issues involved with Vista we are working towards upgrading Formulator to a web-based application with a target date of Decemeber. This will expand the capacity of users with different operating systems (including mac users who curretnly cannot access Formulator) to use the program. Once that upgrade is in place these problems should be solved and hopefully you will be able to use the program without the issues you are currently facing.

Lonnie @ DRF

-----Original Message-----
From: [Redacted]
Sent: Wed 10/17/2007 9:11 AM
To: Customer Service2
Subject: RE: Forumlator Problems

Hi again Lonnie,

Well, that did make it so that I can at least login.

However, the program has alot of errors.

When I try to access help, it gives me an error and refers me to the
Microsoft Website: http://support.microsoft.com/kb/917607

The clicking the PDF manual crashes my Adobe Acrobat 8.1 installation,
so I cannot open the manual. This happens if I try to open the manual
outside of the program as well, by directly clicking on the file. So
your file must have been created with a very old version of Adobe
Acrobat or it has a problem.

Trying to print I get errors and the program crashes. This happens
when trying to print to two separate printers.

The Beyer charts are not filled out. Is there data missing from the
download or is that a separate data product?

When I open the card, it goes through a decompression process and
errors out at the end with a generic error, saying it could not unzip
the file. The file appears to open and I can see PP data, but this
could be why the Beyer data does not seem to be there.

When do you plan to offer true support for Vista? Clearly this program
was never intended for Vista. It looks like it could be useful, but
before I drop $800 a year on a data subscription to feed it, I need to
see it working.

Thanks.

10-17-2007, 07:42 PM
minusonebit So Fucking Banned Join Date: Feb 2006 Location: [email protected] Posts: 7,391	Vista is a pile of shit. Is not a matter of being knowledgeable, its a matter of programs simply not fucking working. For example, I have been wanting to try out this program called Formulator 4.2 to handicap horse races. So I recently made some time to do so. Below is my latest e-mail to their support department. All of these problems are Vista related and this is just one program. I have had problems like this on several other applications, so its not just a matter of one software publisher throwing shit out. And this program does come highly recommended, so I don't think its their fault. ---- Rather then address the complex software issues involved with Vista we are working towards upgrading Formulator to a web-based application with a target date of Decemeber. This will expand the capacity of users with different operating systems (including mac users who curretnly cannot access Formulator) to use the program. Once that upgrade is in place these problems should be solved and hopefully you will be able to use the program without the issues you are currently facing. Lonnie @ DRF -----Original Message----- From: [Redacted] Sent: Wed 10/17/2007 9:11 AM To: Customer Service2 Subject: RE: Forumlator Problems Hi again Lonnie, Well, that did make it so that I can at least login. However, the program has alot of errors. When I try to access help, it gives me an error and refers me to the Microsoft Website: http://support.microsoft.com/kb/917607 The clicking the PDF manual crashes my Adobe Acrobat 8.1 installation, so I cannot open the manual. This happens if I try to open the manual outside of the program as well, by directly clicking on the file. So your file must have been created with a very old version of Adobe Acrobat or it has a problem. Trying to print I get errors and the program crashes. This happens when trying to print to two separate printers. The Beyer charts are not filled out. Is there data missing from the download or is that a separate data product? When I open the card, it goes through a decompression process and errors out at the end with a generic error, saying it could not unzip the file. The file appears to open and I can see PP data, but this could be why the Beyer data does not seem to be there. When do you plan to offer true support for Vista? Clearly this program was never intended for Vista. It looks like it could be useful, but before I drop $800 a year on a data subscription to feed it, I need to see it working. Thanks.