RackShack is fine until you encounter a problem.
I had some fucking lamer redirect spam from my server,
making it look like I sent it. There was over a million
messages sent from my server and it was caused
by some security flaw in Plesk qmail. The server was
taken off line TWICE for it, lost a lot of business.
The RackShack fuckers admitted that they KNOW that
I am not the one sending the spam and that they're
aware of the security flaw in qmail but that they
don't care. They said if it happens again my server
gets terminated.
I got a server over at
www.National-Net.com during their
price match special. I gotta say, those guys are
truly amazing. The support it unbelievable, I don't
think it ever took them more than 8 minutes to
respond to my Trouble Ticket. I sent shit in the
middle of the night, on Christmas and on New
Years. They were ALWAYS there. I've used em for
about 4 months now and I'm about to get a few
more servers. They manage EVERYTHING, from
spam related issues to moving my shit from one
server onto another.
They might cost a little more, but they sure know
how to keep things running smoothly.
Good luck!
Luc L.