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Ugh, that sucks. CIHost I take it?
The host *should* take care of it, no questions asked, and should be doing absolutely whatever is in their power to make you happy. Unfortunately this does not seem to be the case. I can even imagine the embarrassment of this happening.
However, you may be surprised. Co-located equipment is completely under your insurance liability, as I'm sure the contract you signed states clearly. In fact, if you're buying any amount of space (e.g. multiple cabinets) most providers will require you to carry business liability insurance for both damage you may do to their stuff, and cases like this. For example, if a tornado hits the datacenter and wipes out everything in - you are going to be liable, the hosting company's insurance is not going to cover any of your equipment. In this case, the company is probably going to go under anyways, which is why it's important to ensure you're covered on your end.
The fact is though, any hosting company that wouldn't immediately be footing the bill no questions asked in this situation does not deserve to be in business.
Since this was in Chicago, let me know if you need any immediate help for an interim solution. We have plenty of spare equipment around and I would be happy to help you out if needed.
-Phil
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