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Epassporte issues are almost entirely related to how their customer service works (or doesn't work). I would say that 90% plus of the complaints I see on here are people who are using it for what it isn't: A bank, a long term money storage facility, or a way to circumvent certain income reporting requirements that might come with checks or wires.
Typical Epass card has a transaction limit of about $500. There are people on here bitching about losing $5000 plus when someone hacks into their accounts. These are people who are being very unrealistic about how they are using the Epass system, this is certainly near the edge of the limits of the system overall.
If you have more than the withdrawl limit in your account and you aren't intending to pay someone with it, you probably should withdraw it when you have time. It isn't a bank account, you shouldn't be holding money in there long term. Maybe 2 times your limit?
Customer service at Epass is borderline poor, and certainly doesn't run at internet speed. But people with unrealistic expectations will always be disappointed, no matter how good things get.
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