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I agree that epass can't go on like this.. The BIG thing with epass is.. Their automated systems work perfect. As long as your just using their servers and scripts all goes well.. sending money from one account to another no problem putting your card in the ATM all fine.. The problem hits you when you need some human interference / help .. Like for example when a wire is not loaded on your account, or even signing up for an account for that mather This is when you start pulling your hair out.. The customer service on Epass Is a reaaal and reaaaaaal big mess. .You get email reply's on mails you sent months ago, phone lines have waiting times up to 2 hours (nice when calling from outside USA $$$$$$) and it seems nobody can really help you as all the support staff have no rights going further then looking in your account..
One advice:
be very very very patient all problems do get solved but it just takes allot of time.
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Offcourse its a dude posting here. Probably a fut ugly one too. Fuck still people falling for this 100 year old trick
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