I feel your pain, and know what you mean about internet companies not available on the weekend. It's very fucking annoying.
That said, I do not work as much on the weekends, but I am tied to my companies needs. I check e-mail through out the day both office and cell. So I can answer most things in an hour (unless sleeping).
But I have also provided a FAQ for some things that are popular questions so people can help themselves. The Q&A from that is based on years of answering shitheads, like say, AOL users who always have the same complaints, etc.
