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I agree that 99% of the time, my issue isnt so important that it absolutely can't wait a few hours/a day. However, that's not really the point. I would think that, as competitive as this business is, programs would want their affiliates to be taken care of 24/7.
D...I don't really get your assumption that I'm not managing my time properly just because I happen to also work on the weekends.
As far as unplugging, I'm very good about balancing work and recreation. That being said, I still put in a ton of hours and don't mind doing so. I enjoy my work.
I just don't understand the logic behind closing your affiliate support after 5pm during the weekdays and all weekend. If your affiliates are working, you should be too. At the very least, have your email tied to your cellphone so you can answer any legitimate issues that do sometimes arise after "normal" business hours.
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