Quote:
Originally Posted by After Shock Media
Reminds me of that damn pissed off squirrel and the indian outsourcer with naps during hold times.
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How it have anything to do with indian outsourcer? It would be the same if they have hired 1-2 telephone support reps in US or UK. You can find high quality outsourced support teams in India with enough man power to handle the requested number of calls. But its all about $$ you are willing to spend. Isn't it?
Blame ePassporte, not Indian outsourcers.