Quote:
Originally Posted by allofzen
Bump for the cause!
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Yep, yet another 48 hours ..
... again, "someone will call you back within 24 - 48 hours". LMAO. Mexicans are more responsive than your people Michael... I got names.
Do you know that you have people there who don't even know the supervisor's names when you ask for them in person? LOL
Conclusion: ePass SURE doesn't have a fucking problem taking YOUR money when their system THINKS you owe it, but just try to get your hard earned shit back !
I think they're having money problems.. bookmark this.
Oh I almost forgot .. and BOO on you guys!
Your main corporate line goes straight to the techs now?
Press 1 for Tech.
Press 1 for Bill?
Oh my, those techs are holding your shit together!
And NOW those techs are the
ONLY ones on the main company directory!
Imagine those poor guys coming in to get all your hatemail... and they are good guys, they don't deserve to handle those calls.
Think about it!
Well, I for one am happy to call your 877 "support" and make them cry until they can't stand it any more and they hang up.
Keep the money, this is worth it.
Oh and Michael, I have support emails from reporting a stolen card over a year ago
that have never been answered (I can prove that). I'd much rather handle this here, or on the phone tomorrow when I call Cali., than to leave it to email someone for help..
JMO