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Customer Service MATTERS in this industry
Many people assume they can fuck their customers or they can double/tripple bill or just treat them like trash. They think this because they assume customers don't know about competition, or they just run their business poorly.
Then comes Phatservers. For YEARS they have treated me amazingly well. Their customer service is prompt and their reply time is SO fast I have become acclimated to 5 minute replies. So much so that when a company takes 2 days to respond I am beyond furious now.
My business grows daily, and Phatservers handles that growth. I want to just say THANKS AGAIN for your 100% uptime and support. Sly, you rock!
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