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Due to the way videos are display with at least Windows Media Player (and probably a lot of other players), your screenshot will end up having a big black space in place of the real video. I've often remedied this by either doing the shot really fast (with HyperSnap) or using something like VirtualDub to isolate a single frame in it.
Try a few different players and see if you can get it. Adobe Premiere is another good option.
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