Quote:
Originally Posted by Forkbeard
As stated in that thread, your response was inadequate. I understand that transitions are difficult, but this one feels downright hamfisted. And you're still "stealing my traffic" -- as I rather hotly put it -- by which I mean, you're pointing it somewhere I did not and do not authorize, while providing me no alternative if I wish to service my existing ad customers. It's not just difficult, it's wrong and I want a solution.
Questions yet to be answered:
1) Why, if this is an upgrade, do your existing customers need to open new accounts at some unspecified future time (not available yet)? Why can't you import existing accounts into the new system?
2) If I choose not to open a new account, will I still get paid for the ads I'm already serving?
3) When will you provide me with javascript that lets me serve my existing ads without sending my new sales leads to your sales leads theft form instead of the advertising page for my sites, as agreed under the old management?
That will do for starters.
|
Hi Forkbeard,
Thanks for staying proactive and on top of this.
1) AVN received many complaints about our last platform partner. A decision was made (for many reasons) to move onto a new enhanced platform. As a result of the separation, the previous platform partner is withholding the user database. We are currently exploring legal means to attain the database and import it over (as you had said would be a lot easier).
2) That will be a decision made by our previous platform partner (who you get your checks from). Business-wise it makes sense for them to pay you for ads served. We will intervene if necessary. If you choose not to open a new account, you will not receive the greater revenue share, new products, additional payment methods, etc.
3) We will be turning on the self-service marketplace very shortly. The date is TBD. However, if you are uncomfortable sending traffic to the interim form capture, simply remove this snippet of code for the time being:
<div><a class="adHeadline" target="_top" href="http: //www . adbrite. com/mb/commerce/purchase_form.php?opid=XXXXX&afsid=14">Your Spanking Ad Here</a></div>
By removing this snippet of code, your ads will continue to serve, but there is no link that directs users to the "Your Ad Here" page. You will get an email when the self-service product page is back up.
Again, thanks for your patience on this. Update emails will be sent throughout the week. If you have not already done so, go to www[dot]avnads[dot]com and sign up for updates as a publisher and you'll get the appropriate update (and don't worry, we're not fans of spam either).