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I check-out movies from my local library all the time. It's free and they carry the latest titles and some really good documentaries and foreign films that places like Blockbuster doesn't carry. Plus it's literally across the street from my apartment. Takes all of three seconds to walk over there. Why pay $3.95/movie or $15/mo for something you could get for free? It's like paying for oranges when you have an orange tree in the backyard.
Sorry to hear about the mix-up that really sucks. Hope they find the title and get it sorted out for you.
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