Quote:
Originally Posted by Barefootsies
Same here. Had a couple of low traffic TGP's there for a few. I had ridiculous down times. They put their head tech on it. It was good for a week, and started happening again.
I ended up going with a different company, and tried out a new TGP network more complex, and more traffic. Never had an issue so far. Good support, resolved w/i an hour, no off line time and so on.
The good news for me was I found a solid company who I am now looking at some dedicated boxes with (as well as a second). The fact you can't handle a simple virtual account I was running some test websites on lost my business for the higher end things I have been working on, and launching.
Bad business.

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sounds about the same experience I, and many others, had
Mike from webair apologized every time there was down time, and he actually gave me free months of service because of the downtime, but after it was all said and done, wtf am I going to do with 6 free months of crappy service?