Quote:
Originally posted by BluMedia
OMG it is from Paycom, I wouldn't be here if it wasn't. Hold on I will get that for you.
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Yes. It is real. It is also wrong. You got a wire today. It was sent anyway. Sorry it took so long to get to this but I needed to check some facts and respond accordingly.
First of all... Calm down!
Payments have been made and are being made. EPOCH is just fine, thanks for the concern from all the haters.
A MasterCard fine was levied about 10 months ago. EPOCH paid the fine, from our pockets and fought the fine for the last 10 months. We lost. But the cash was paid out back then so it could not have affected cash flow today.
Climmie? s email is just wrong. She made a mistake. Sorry for the heartburn.
Some clients are having the fine passed through to them but that is between them and us and not for board chatter from us. Those clients will be getting a letter. We will not discuss specifics beyond this in public forums. That being said: EPOCH is compliant with all card association?s rules and chargeback guidelines.
Some wire clients did not get a wire today as we wired earlier in the week. We are wiring everyone again on Tuesday to make sure all of our clients get paid on the same day of the week from now on, which will be Tuesdays. With bank holidays and all Tuesday?s seem to work best. More on that later, by email to our clients directly. Again, noit for board discussions. Checks and UPS have been mailed / sent as usual and everything is normal there too. There are no problems.
If any of you have not gotten your mail from last Friday?s mail please email us, but this is the first any of us have heard of this issue.
If you were one of those that was misinformed, we are sorry we did not do a better job of communicating. We will try harder.
Blue Media? you should check with your bank.
I am about to be off the grid for a few hours but I will be back here later tonight.
C