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I will take a shot at this. We are currently handling mainstream inbound support for some of the credit card companies as well as regular mainstream inbound support. Yes, so they say all the money is in outbound, but I will take the less stress with the inbound and the steady cash. 24/7 support services for even hosting companies seems to be on the rise. Just my humble opinion. I know a lot of guys in adult that jump into restaurants and other brink and mortar business's.
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