Quote:
Originally Posted by sicone
Yes, they did switch me to another room after complaining about the dirty one.
I just got off the phone with the hotel manager on duty and was informed that the Hard Rock is not in the habit of overcharging its patrons and most likely all charges are legit, however he will look into it.
Guess I'll be at my bank 1st thing in the AM to handle the situation myself.
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That manager should be fired,the assumption is the customer is right. this the man for you to contact:
http://www.hardrock.com/corporate/ma.../trevorbio.asp
dont fuck around with the front desk people.