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Old 01-17-2003, 11:10 PM  
PSW Billing Solutions
Registered User
 
Join Date: Jan 2003
Location: New England, USA
Posts: 33
Welcome to the Visa house of love! Ok, sexfind, thanks for the questions, sorry it's taken us so long to get on the boards. Now for a BIG Q&A session:

Sexfind: what the fuck is going on there?
While this doesn't affect USA Accounts, we've had a timing issue with our current upstream relationships. We had hoped to provide full coverage but, unfortunately, while in the process of securing new accounts a gap suddenly occurred between possible transaction channels.

Shoplifter: Looks like someone had to switch banks in a hurry
Something like that, yes. Wish it could have happened a little faster.

Rowan: I don't have a backup processor.
It caught us by surprise as well. We were scrambling to determine a course of action quickly this afternoon. Please do consider an alternate biller like those presented throughout this thread. (Processing Princess sounds cute)

XSV: got that email as well, but only for 2 of our domains?
If you are a USA Sponsored Merchant some of your new domain may not have been listed immediately, simply let us know and they will be pulled under the US Corp.

corvett (ccbill): I hate jumping into threads like this...
All the drinks are on PSW, say a while and flex for us. lol.

Sexfind: Anyone got a nice billing solution for Australian webmasters or should we all give up and go to the beach ?
You can bet all of the billing companies are working on your region (kinda like trying to hit a Piņata.. but now there's 6 of them.. and we're blindfolded, barefoot.. and the floor is covered with tacks.

J.R.: We use PSW as a backup, we will turn them off for a few days until this problem is sorted.
"Don't put all your eggs in one basket" was an ad campaign we ran a while back. Never meant for it to be necessary but.. you da man!

J.R. & Darren: lol wtf? most artistic spam ever, so instead of sending to our signup page we send them to ours...
Interesting concept, do a combination meta-refresh / javascript-replace. Too bad we couldn't do that with our join page.. send traffic to a trusted associate.

Centurion: First Lancelot Security..then probilling..now THIS! ARRGH!
Yeah, Visa isn't showing us the love either. Thanks for using us as a primary, sorry for the short notice on the gap.

chilihost: F****K
F****K is right. And I believe probilling is back up to par. At least when we last checked with them (Internext).

justsexxx: Why is PSW affected with this reg. and others not?
See first Q/A (sexfind, timing issue)

Tipsy: Two people who use a different Internet from everyone else... This thread gets funnier as it goes along.
Definitely fascinating. I?m impressed.


Sexfind: PSW are fine if they continue to accept VISA
We will.

schiz: I can help you stay with PSW, with no VISA (or MC) fees ever, as well as uninterrupted service.
Please tell us how to stay with us and not charge fees ever and keep service forever. Wish we could have talked early this afternoon.

Sexfind: there must be a decent processor out there who can offer full featured third party processing for Australian clients
Under current international visa policies your transactions can be settled almost anywhere outside the US. However if Visa International follows Visa-USA and cross-border settling is stopped (which is likely) the IPSPs will need to have a banking relationship in your region.

Mitch/Netbilling: get a merchant account
Netbilling is widely trusted and merchant accounts are definitely a nice option.

CoolE: still no solution for the Canadian webmaster
Unfortunately none of the few banks in that region currently wish to handling high-risk transactions. The conversations continue.

jact: I never even got the email
Chances are you weren?t affected. If you are not a USA Sponsored Merchant, please contact client services.

More answers to follow tomorrow as necessary.
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