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Bucksmania -
We have merchants that request these type of changes on a regular basis and never seem to have a problem providing the needed documents. How it typically works, is that the merchant faxes (or emails) signed documents, WTS makes the changes, then sometime later we receive hard copies of those documents in the mail for our records. This is done for everybody's protection! I looked at your correspondence in this regard and nowhere did WTS state that it needed hard copies of these docs in order to make the change. In fact, I find quite ironic that TO DATE, we haven't seen ANY completed documents from you in this regard! So, until we receive proper documentation to make a banking change.... your money will be safe right here with us!
CYA!
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