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Old 01-17-2003, 08:26 AM  
Rand
Industry Vet
 
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Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
Quote:
Originally posted by tony404
I have to tell you Rand , we called your company and asked to speak to a salesman. The guy didnt have a clue, in fact my wife said how could they hire some like that. All the third party processors are like that ,they dont give a shit about the customer. I also called Net billing to get info and the girl was nothing but nice and helpful, she knew her stuff.That leaned us in our decission to go with a merchant account which hopefully we can swing but the end of Feb.
Tony404,

I'm sorry to hear you had a bad experience. I can not imagine what kinds of questions could not be answered or referred to another rep for response. Sales people care very much about customers because they care very much about sales.

If you still have questions, you should give me a call or drop me a line. Take care of your merchant account. If you're interetsed in having a 3rd party account as a back-up, we should talk.
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-- Rand


Payment Industry - Communications - Quality Assurance
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