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I've never hosted with The Planet, and I won't. A couple of times someone had compromised one of *their* servers and began a DDoS attack from their server at my server (which at the time was hosted by EV1.net, another group of folks I hope to never do business with again...). When I contacted The Planet and tried to get to the abuse team, they asked me what my user ID was. When I told them I didn't have one and that someone was using one of their servers to attack my server, they transfered me to their sales department...
Anyway, I use ATCI now (see my sig for details) and they have been nothing short of amazing. They're prices are competitive, and their service is second to none. They even helped me move something to another hosting company when one of the websites I was hosting needed something that ATCI could not provide. Really great service!
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