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Peaches · 06-12-2007, 02:34 PM

Support totally sucks. I ordered a powercord, they sent it DHL, our DHL guy apparently won't come up here from ATL if it looks like he won't get back there by 5PM and kept screwing up telling their corporate office where the package was (our OLD DHL guy - thankfully I have a friend whose husband's a VP at DHL and the driver we USED to have no longer has a job....). I told Dell since I'd ordered it overnight and it had been A WEEK by then, I'd appreciate getting another one sent FedEx overnight. They said "OK, we'll get that out in a 7-10 days" Oy.

06-12-2007, 02:34 PM
Peaches Old broad Join Date: Oct 2002 Location: Away Posts: 13,933	Support totally sucks. I ordered a powercord, they sent it DHL, our DHL guy apparently won't come up here from ATL if it looks like he won't get back there by 5PM and kept screwing up telling their corporate office where the package was (our OLD DHL guy - thankfully I have a friend whose husband's a VP at DHL and the driver we USED to have no longer has a job....). I told Dell since I'd ordered it overnight and it had been A WEEK by then, I'd appreciate getting another one sent FedEx overnight. They said "OK, we'll get that out in a 7-10 days" Oy.