Quote:
Originally Posted by Babagirls
I have a dell laptop and love it. BUT if you're looking for good customer support, don't go to dell. Once I called and I literally couldn't understand *a* word that the outsourced guy was saying, so I asked for his manager...he was worse! lol I hung up, called back, and got a broken-english speaking woman. I gave up at that point. And they don't send the Windows OS cd like they used to. You have to buy it if you want it. Sucks.
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O man are you right about the damn Support! I ordered a laptop online & they ended up calling me to verify. I couldnt fucking understand a word this dumb chick was saying, The laptop had come to around $6000 after loaded it with all the best shit. The girl was trying to verify all my info & for whatever reason didn't beleive I was who I was even though i had just gave all my info, credit card, & had a copy of my ID faxed to them. After trying to understand what this chick was sayign for abotu an hour I ended up cancelling the order all together. 3 days later they had a manager call me to try and get my business back and I told him to call me back when he learned to speak english properly or hired someone who didnt arrive in the country on a floating door.