Quote:
Originally Posted by Lenny2
It's a liability issue. What if an employee pursues a shoplifter and gets shot or stabbed in the parking lot?
Home Depot would be on the line big time liability wise.
If they don't fire the employees for doing this, then their "policy" is worthless and they wouldn't have any liability shield.
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My wife worked in retail for many years, and managed a number of Payless Shoes and Ross Stores - some in areas I wouldn't go into at night. On more than one occasion she's chased shoplifters out of her store only to get in trouble for it afterwards. Losing $30 worth of shoes is chump change compared to a multi million dollar lawsuit from family members when a store gets sued for "failing to protect it's employees".
Also, I believe in the state of California it's illegal for any store employee to touch or detain you for any reason.
Most theft in retail comes from employees. One year at Ross my wife noticed lots of stuff flying out of the backroom but not hitting the floor during the Christmas season. Security set up cameras in the back room and outside. Turns out a bunch of employees had decided it was much easier to toss brand new items directly into the trash instead of putting them out for customers to purchase.