01-14-2003, 10:20 PM
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Confirmed User
Join Date: Oct 2001
Posts: 6,693
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Quote:
Originally posted by originalheather
I chased a few potential Ibill victims out of their booth. They told me I was unprofessional. I think it's unprofessional to alter stats and steal websites from honest webmasters.
I was quiet the first time I went in on Monday..they promised me a payout on Wednesday. Wednesday they told me that I owed them money. I lost it in a very loud way.
Cathy followed up with me after the show to tell me I owe them. I still heartily disagree with their figures. They didn't pay me my reserves or web900 from Dec. 15th, and as far as I can tell from their screwed up CMI, they're still into me for at least 1500. They paid a part of what they owed, but not all of it.
I wish I hadn't let them calm me down and had stayed the rest of the day chasing out victims-to-be.
I've been having trouble with Ibill since October when they refused to give me info on the Visa rules. The DI doesn't work, I found out that they had left over 150 members active for over 6 months because the DI reports don't generate properly. Also, they were quadruple billing checking members, cancelling and refunding members that did not request refunds; one poor member rejoined 3 times, 3 times they killed his account and refunded him. He finally joined through PayPal because Ibill was making him insane.
The DI is still not working, I have to kill passwords manually. They have done nothing to fix it, they want me to switch to PM..my tech did that, they had all his password files dead for 2 weeks.
They stole the Visa fee from my tech, who has very small sites and declined to keep Visa..they haven't paid him since November and show no real inclination to help him at all.
I have obviously moved my processing elsewhere, but they refuse to give me my recurring database, though I hear they've given it to others.
Ibill used to be a good company, not anymore. I'm quite sure they're going to go under and leave me with no recurrings. I hope they all rot.
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Damn...
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