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Could be fraud or even people charging back some new and recurring. Unfortunately this is how it goes, on top of that some companies charge us a fee sometimes upwards of $50.00 to process the chargeback. Most places, if your a long time affiliate will wipe it clean with you but chargebacks are a serious issue and at the company and processor level we do everything possible to limit chargebacks, even offer refunds, incentives and more. So unfortunately your battle was lost and all that can be done is recoup the costs from the sale. It could be an accounting error, or database issues - just keep emailing away and hopefully someone in here will address your issue.
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