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Old 05-13-2007, 06:10 PM  
Webby
Too lazy to set a custom title
 
Join Date: Oct 2002
Location: Far far away - as possible
Posts: 14,956
Quote:
Originally Posted by stev0 View Post
Six hours before getting pissed... damn man, you are tolerant. I'd be right pissed off around the 20 minute mark, downtime is expensive.
I've seen the "other side" as well stev0 and if the host has real problems and it's only a matter of time spent working thru em - no biggie. Most stuff can usually be remedied in minutes tho.

Avoid this scenario like the plague, but don't have more than one server with any host - then it would be literally a total collapse.

The only real problems ever with hosts have been with the larger hosting companies with "staff structures" and where there is foul communication between them. The worst ever was with Rackspace where everyone from the CEO downwards talked shit and never kept to what they promised - tho, all would have been fine if the "staff" stayed out of it and left the job to tech support who were actually very good.
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