Im still just finishing a very small hosting with a private host (he runs like 4 servers out of his office) and any scheduled time is warned about a week or so in advance EVERYTIME and when server goes down (it did once because one of the box's blew a stick of ram) he contacted me and told me b4 i even noticed!!! lol
My latest web host problem took the piss as getting a reply from him took about 12 hours. Thats why I cancelled in his 7 day refund time and now im claiming back with Paypal
My new host, ive paid more bcos i want good service