|
Depends. When I was working in sales years ago I found Outlook to be a valuable asset. It was great for keeping files on clients, easy to set reminders and meeting times, set reminders for 10 minutes or 2 days in advance of anything important, can drag and drop emails of a particular client right into the "notes" section of his/her folder, etc. I loved it. Someone would call me and I'd pull up their file in Outlook and bam... it's all there, my notes on previous phone calls, emails, everything.
These days I just use little tricks with Outlook Express. Created categorized folders and just drag and drop the emails I need to save into those folders. I often copy the contents of certain emails and paste it into an actual document file and save it to disk as a backup.
I guess my deal is more marketing now rather than sales. It's nice not having to track 100's of clients and keeping records of every detail of my dealings with each. But Outlook made that a lot more sane than if I tried it the old way with a pen and a notepad. :D
|