Quote:
Originally posted by Honeyslut
Nice to know the cogent and verio accounts are the same and one has to COMPLAIN to get the better one...
Shouldn't you have different prices on servers for cogent and verio ?
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No one has to complain, our Cogent servers are perfectly fast, and both networks have had excellent uptime for several months. Most of our customers are not concerned about what carrier their domains are on, as long as they load quickly and are always available.
Our prices are the same across the board, so you can feel free to stop making assumptions about how our business is operated at your leisure. Whatever we can do to make our customers happy, we'll try and do. I'm sorry we couldn't make you happy, had you voiced your concerns I'm sure we could have. I see no support request from you within a month of the time you left , but when I call Cleo later tonight I'll see if she knows where it is. The bottom line is, as long as you're happy with your current host with whatever provider(s) they carry, that's all that matters.
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Mike W
Head Tech
Phatservers.net