Quote:
Originally Posted by Intruder
I can only think that Mansion has 2 tiers of service: for the big guys, and for everyone else.
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That's the same thing I heard time and time again. A buddy of mine tried working with Mansion to get his site working and launched, i.e. smallfish. He went through long bouts of being ignored. He would vent his frustrations to me quite often. Eventually I suggest he move over to TMM.
Shortly after moving to TMM, his site launched.
I personally use Carma and NATS for my sites and I've been very happy with both their support and their technical innovations. I love the smarty template system, but I really love the smarty caching system. My server load is non-existant and response time of the program is super fast.
Their support has been nothing short of top shelf, I always get immediate responses to any ticket I open and their staff is very knowledgable. I will say they do need to kick up their sales support a little more. Finding someone to buy a TMM product through or get notified of new TMM products is not an easy task. But if i had to choose, I'd rather have great support after the sale than before it ;)
Quote:
Originally Posted by Intruder
On the bright side I can highly recommend Mojo Host, they really make it feel like they're an extension of your company (except for one time I must have caught Brad in the middle of dinner, he got testy with me that time).
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Brad rox the house, while I don't host there, I've referred some of my buddies over to him and they couldn't be happier. I'm just too lazy to move my sites
