Quote:
Originally posted by WebMistress
Perhaps you need to find yourself another woman...
FYI - the only ones I hear complaining here are men.
|
You've obviously never been involved in customer services then. In a previous life I used to be the complaints manager for a large call centre and the overwhelming majority of the irrational, angry, screeching whingers were women... about 85%.
Listening to the recorded calls, the thing that struck me time and time again was that, in most cases, if a man complained, and then was given a logical explanation, he would understand and that would be that. Most of the women refused to listen, even when they were actually at fault or there was a completely logical answer or solution, and screeched irately until they'd done their speil.