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Old 04-26-2007, 01:54 AM  
Jace
FBOP Class Of 2013
 
Industry Role:
Join Date: Jan 2004
Location: bumfuck, ky
Posts: 35,562
Quote:
Originally Posted by Matt 26z View Post
Then require customers to give their credit card number before talking to customer service. Charge them for it.

People like me who NEVER call customer service shouldn't have to pay for it in the cost of the product or services.
yup

I NEVER use customer service

I think I have called maybe 1-2 customer service departments in the last year
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