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FedEx finally lost my business when they overcharged me $20 for absolutely no reason… I sent a package out that cost $7, they charged me $27. This wasn’t the first time they had fucked with me, they conveniently forgot to pick up my packages on two occasions that had been scheduled a week in advance… this was the straw that broke the camel’s back. I called their billing department and they said they couldn’t help me so I closed my account with them and gave all my future business to the USPS (which ain’t all peaches and cream, but they get the job done).
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