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yep some programs go all out to help the webmaster espically new guys entering this business and some programs treat webmasters as crap cause they think they are big and powerful and don't need to offer help to the webmasters because the traffic is coming in even without giving up anything.
those are the programs that need to wake up because the "good programs"will be taking more of their traffic as people who are looking to make more money go to those programs who help the webmaster cut his/her overhead costs.
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