Quote:
Originally Posted by Kassidy
Maybe they can't give out that information, but the least they can do is refund his money to his account. That would do a LOT to reinstate confidence in their service, don't you think?
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As I said they would still need to investigate to make sure it wasnt a fraudulent theift in the first place right.
Bad for the bottom line when you refund any money that anyone says was "stolen".
I am not saying that I doubt JFK actually had money stolen, but I do know people would take advantage of the system if refunds were given easy. Just look at how many people abuse paypal, they pay, get what they paid for and then reverse the transaction, even if there is no money in you account the thief gets the money from paypal.
Quote:
Originally Posted by JFK
Well,they did NOT give me anything, its part of the online statement.
Thats is where I got the info from,I was just told that they did transfer the funds to 2 other accts and that it was gone.
They are investigating. This thread should not be turned into an Epass bashing one.
As I have stated,never had a problem with them prior to this and will not stop using the system, with further precautions put in place.
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Well at least they are investigating. And I am sure they are doing what they can.