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well, your server is up.. can get to its ssh thingy. one guess i have is that *maybe* it crashed and they reinstalled it (that would take time) and they're not yet to the point where apache can be started.
the other guess is that apache is just stopped/dead. if that's the case, log in to your server (via ssh) and run 'apachectl start' as root, if you have root. (might be other things... but these are just initial guesses).
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