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Old 01-03-2003, 03:25 AM  
Mr.Fiction
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Join Date: Feb 2002
Location: Free Speech Land
Posts: 9,484
A way to prevent CC fraud using automated phone verification?

I signed up for an online service recently and they had the text below on the page right after my card was authorized. I just had to call in to the automated system (from the number on file with my CC) and type in my order number, then the order was instantly authorized. Do you think this would work in adult, or is it too hard or too much of a hassle for the average adult site customer?

Because this is your first purchase with us using this credit card, we require that you call the following toll-free phone number from the phone number on file with your credit card company in order to activate your card:

Please call: 800-555-5555
From: 212-955-5555 (My phone number was listed here)
You will need to specify this order number: 0205000698088

For your convenience we have also emailed you these instructions at [email protected].

Note: you only need to do this once per credit card.

Why do you require this, and is there any way around it?

Here is the why:

Why we ask you to call in order to activate your credit card

For your protection, we require that you activate your credit card by calling our toll-free activation line from the phone number that your credit card company has on file for you. This enables us to verify that the use of the card is authorized. You will only need to do this the first time the card is used.

We don't like this any more than you do. Unfortunately, we have had to implement this step to deter the use of fraudulent credit card numbers. If someone steals a credit card, that person is able to use it almost anonymously on the Internet. In order to prevent that from happening, we felt it was necessary to put these protective measures in place. Again, we wish it were not required.

But I cannot call the activation line from that telephone number!
If you are unable to call from the number that your credit card company has on file for you, please let us know. Remember to include your purchase information in your email. We will do what we can to gain approval from the credit card company.
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