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					Originally Posted by  he-fox
					 
				 
				98% of their clients trust them. They provide an excellent service, with no competition. These small individual problems won't change that, at least not for now. 
			
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 Their customers may trust them, but I have to disagree with the excellent customer service. The service sucks...plain and simple. The problems won't go away, I agree, but they can be kept filling out paperwork and answering to higher authorities for their actions.
Take a look at the complaints....looks like allot of unhappy people...
If you think visa won’t take a closer look at this, then I think you are mistaken. Visa is not the only place I am going to send a letter.
I have requested answers to legitimate questions. That is not too much to ask. Not responding, leads me to believe that they have something to hide. They can hide it from me...sure, but not from the authorities.
If it comes down to this, I have no problem turning the heat up in the kitchen...so to speak: 
 
They have more to lose than me ;)