Quote:
Originally Posted by SmokeyTheBear
If the card holder has forgotten his account , why would it need to be safeguarded. ?
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Good question. And if this practise were for the benefit of the cardholder as claimed, the first and obvious step would be to contact him/her and remind him about the account. There is no more security risk in doing that than in any other communication from EP.
And as you (I think it was you) mentioned in another post, what a joy to imagine you have some money in EP, go on a trip or whatever and discover you can't access the money! Which gets us to the 3-days to return the money and how anyone can claim this is a customer service, when it so obviously has the potential to land the customer in the brown smelly stuff? If this "protection" were going to be applied at all, the return of funds should be instant.