Quote:
Originally Posted by Michael O
When an account have been inactive for more than 120 days we safeguard the funds.
We safeguard the monies of an inactive account because an inactive account implies things such as...
The Card Holder had forgotten about the account
The Card Holder may no longer want to use the account but did not know to contact us and close the account
The money will be returned after the Card Holder contact us.
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Then please explain this..........
1). Why was I not sent some sort of notification of epassporte's intention to take action and move my money because it was not used or to check and see if I wanted the account closed?
Epassporte has all my contact information, there is no excuise for not contacting me, execpt that no one gave a rats ass and just decided to do what ever they wanted with my money.
3).
Where on epassportes web site, does it state monies will be safeguarded if not used within 120 days????
4). Why is it that I have to wait 3 days for epassporte to move the money back? The money should have been transferred to my account when I called.
What is so hard about moving my money back....again...this is not rocket science.
I know I have made a purchase within the last 120 days and I am begining to think this whole situation stinks of horseshit and window dressing.