Quote:
Originally Posted by RawAlex
When the potential to make money is lost, or the time required to make the money is worth less than the time it takes to make it.
Especially good strategy if you have a friend or related company you can pass them off to, and they do the same for you when they hit a wall.
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Exactly. If you have spent more time than your hourly time is worth for their revenue potential... drop them. Most customers who are that problematic stay problematic and will leave your service anyway.