View Single Post
Old 12-29-2002, 02:39 AM  
directfiesta
Too lazy to set a custom title
 
directfiesta's Avatar
 
Industry Role:
Join Date: Oct 2002
Location: Punta Cana, DR
Posts: 29,601
This is the email they send. I am a member of my own site ( costs me 15% to check and see WTF is going on!).

I think this should be with every processor. The time of " I fucked you surfer, because I do not have a cancel button or link" or other gimmicks to rebill is or should be over.

Email of rebilling confirmation from Globill:

Thank you for signing up for site: XXXXXX

-------------------------------------------------------------------
YOUR STATEMENT WILL SHOW: "GLOBILL.COM LLC"
-------------------------------------------------------------------

YOUR MEMBERSHIP HAS RENEWED


Username: xxxxxxxx
Password:
Date: 2002-12-25 10:22:31
Customer Number: 218xxx-xxxxxxx-xx
Price: $9.99
Name: John Do

If you choose not to cancel, your membership will rebill in 30.00 days.
Note you can cancel anytime and your membership will continue until it expires.

<><> Note that your username and password must be typed in lowercase letters when logging in. <><>

--------------------------------------------------------------------------------------------------
********** LOGIN PROBLEMS? **************
--------------------------------------------------------------------------------------------------
If you have a login problem, it may be a temporary tech problem. Please wait a few minutes and try again, and that usually works. You can also try logging in from www.globill.com/login.htm instead of the web site you joined, to see if that makes a difference.

Please make sure you type in your username and password all in lowercase letters.

Also note that some network security programs or firewalls such as Norton can sometimes interfere with logging in. Please try turning those off and see if it fixes the problem.

If you continue to have problems, please go to https://www.globill-signup.com/help/ and choose the payment type you signed up with to login. Then, once logged in, click on the "login problems" link next to your account information.


--------------------------------------------------------------------------------------------------
********** Important! Please read GLOBILL.COM's FRAUD Policy: **************
--------------------------------------------------------------------------------------------------

Most people are honest and so this may not apply to you: Please note that trying to deny that you made a charge (if you really did) is fraudulent and is illegal. When we receive such disputes, this is our Dispute Policy. Again, this applies only to persons who signed up and then pretend they did not.

1. IF YOU TRY TO DISPUTE or DENY a valid charge, your credit card or checking account along with your name and address will immediately be added to a negative database. The negative database is shared by thousands of merchants on the internet, both large and small, and you will not be able to purchase goods or services from said merchants in the future.

2. IF YOU TRY TO DISPUTE or DENY a VALID charge, you will be sent an invoice for the disputed amount by regular postal mail. A copy will also be sent to your bank and credit card company. The invoice will include the following information:

(a) The name of the site you paid to access
(b) Your IP address when you signed up,
(c) The day and time of your signup,
(d) Original charge amount owed plus a $25 fee for dispute processing .

3. If you do not pay the invoice within 30 days, a second invoice will be sent. The second invoice will include the following information:

(a) Access logs detailing when you accessed the site in question and what ISP you used to do so.
(b) Examples of any files and/or pictures and/or video captures of any information you downloaded from the site after gaining your username and password.

4. If the second invoice is not paid within 30 days, your file will be forwarded to one of the 17 collection agencies that we work with on all five continents.

To avoid any of the above, we encourage you to contact us first for any problems with your membership purchase. We have an excellent track record in resolving any problems to see that you are fully satisfied with your purchase.

If you have any concerns about your purchase we encourage you to contact one of our customer service reps either by phone at 1-877-588-1277 (925-691-6521), Monday-Friday, 9am to 5pm PST, or through our online forms available 24 hours a day at www.globill.com

We are always here to assist you with any complaints or problems you have with the website you joined.

************************************************** ********************


GLOBILL.COM is the billing company that "xxxxxx" is using for their membership management and billing services. For problems with your membership (logging in, rebilling, auto-rebill canceling etc., ) please contact GLOBILL by going to the user assistance area at:

http://www.globill.com/cgi-bin/user/help.cgi

or by calling us at 1-877-588-1277 (925-691-6521)

We are not responsible for billing related questions you send to the webmaster of the site and for which the webmaster never forwards to us, therefore you must use the above site for all billing and canceling related actions.

For problems or questions about the site itself, please contact the webmaster of the site directly. If the webmaster has a special email address for customer support, it is shown below:

Website's customer support: [email protected]

Thank you again for signing up. We hope you enjoy the web site.


==========================

Hey, not bad if you really give your member something. If you intend to fuck them, don't go with Globill.
directfiesta is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote