Quote:
Originally posted by Bear
One thing I don't really like is they email member when they get rebilled.
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Yeah, they do. Although I think it is right *after* they rebill. Might sound fucked up, and I know I am brand new at this, but I actually don't want any members because they forgot to cancel. I think if I run this the way I run my regular business, i.e., respect the customer and not hope he has forgotten about the rebilling, in the long run it might gain even more customers.