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Old 03-02-2007, 04:21 PM  
DOCTOR 30
So Fucking Banned
 
Join Date: Aug 2006
Posts: 846
New Computers & Laptops...Bad construction or just bad customer service?

In over 30 years of using computers this past year has been the worst. Bought hi-end Toshiba products as usual and it's every three months something is fucked up.

Not only that but it's taken them a YEAR to resolve some problems and even then they continue to fuck up.

Even one of their techs told me up front that they rush into production and then solve shit after the fact. Don't try to get a refund. Toshiba is anal about that shit.

I've heard horror stories about companies like DELL and HP but since I don't buy their stuff I don't know. Any company you recommend?

It's getting tougher to build your own computers too I've been told.

I doubt highly that I'll be buying any Toshiba products anymore. They're very attractive but they've gotten so big headed they forget that the two things that matter most are computers that work and treating the customer with good service.

I called their tech support and got some guy in the Punjab Province named 'Biff' who redirected me to some chick in Indonesia named 'Buffy' who then talked to some guy in Japanese who then directed me to some Russians.

WTF? Not one person I dealt with spoke English properly.
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