Quote:
Originally Posted by SkeetSkeet
well lenny the reason i ask is i have always delt with gerard over there and since the switch to the new design it popped up Mike as my rep. I have been im'in and emailing him for the last few days and nothing. i know he prob doesn't work weekends but i hit him up thursday and friday as well. I need to get this taken care of by the end of the month and like many of us out there ... i need support from reps on the weekends too...LOL...I love webair...don't get me wrong...I will be first to show them love. I just wish i could get this taken care of yesterday. I am one of those people that when something is broke i want it fixed now and when i want to buy something, i don't like waiting to buy it. I want to buy it now.
so if anyone over at Webair who can work with account stats and upgrades, hit me up on email support-at-starlightbucks.com or icq 283633188
thanks
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If you have been trying to get help since last Thursday and you are still having issues and nobody is taking care of you then why the hell do you say
"I will be first to show them love." ??? In the hosting world support needs to be 24/7/365 and no bullshit in between IMHO. You are not even close to the 1st person that has posted about webair's horrid support and I'm sure won't be the last. Let us know when (IF) you ever get your problem resolved, so the rest of us can get an actual real measurement of their support from a real person, not just some board whores.
Good Luck Mate.