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Experience from few days ago:
We paid with Visa Card non-adult order from dvdempire.com (uses pswbilling.com as processor) in the middle of November. This $40 fee was deducted from appropiate account. But dvdempire is telling they got a message from PSWBilling there was some error with card and they did not receive any payment, at 22nd December, 40 days after transaction money still nowhere and dvdempire refuses to fullfill order. What is telling Visa to this situation? Money are at PSWBilling merchant account but we will gladly chargeback them if you give us order. What to do know? Charge back and possibly loose ability to pay with credit cards forever? Or keep $40 for defraudant no matter if it is Visa, PSWBilling or DVD Empire? What would you do on our place?
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